How to Cancel an RHB Credit Card in Malaysia

Canceling an RHB credit card in Malaysia can be a straightforward process, but it's important to follow the correct steps to ensure that everything is handled properly and that you avoid any future complications. Here’s a detailed guide on how to cancel your RHB credit card.

1. Review Your Card's Status and Balance

Before you proceed with the cancellation, make sure you have reviewed the current status of your credit card. Check if there are any outstanding balances or pending transactions. If there are any remaining balances, you should settle them before initiating the cancellation process.

2. Redeem or Use Reward Points

If your RHB credit card has accumulated reward points, make sure to redeem or use them before you cancel the card. Some reward points may have an expiration date, so it's best to use them while the card is still active.

3. Contact RHB Customer Service

The next step is to contact RHB's customer service department. You can do this by calling their hotline or visiting a branch. Make sure to have your credit card details and identification ready when you call or visit.

• Phone: Call RHB’s customer service hotline at 03-9206 8118. Make sure to speak with a representative and request the cancellation of your credit card.
• In-Person: Visit an RHB branch near you and inform a bank officer that you wish to cancel your credit card.

4. Follow the Instructions Provided

The customer service representative will guide you through the cancellation process. This may involve filling out a cancellation form or providing additional information. Ensure you follow their instructions carefully to complete the cancellation.

5. Confirm the Cancellation

After you have submitted the cancellation request, ask for confirmation that your credit card has been successfully canceled. You should receive a confirmation letter or email. Keep this document for your records as proof of cancellation.

6. Destroy Your Credit Card

Once you have received confirmation of the cancellation, make sure to destroy your credit card. Shred it or cut it into small pieces to prevent any potential misuse.

7. Monitor Your Statements

Continue to monitor your bank statements for a few months after canceling your card. This ensures that no additional charges or transactions appear on your account. If you notice any discrepancies, report them to RHB immediately.

8. Check Your Credit Report

Lastly, check your credit report to ensure that the canceled credit card is correctly reflected. This will help you avoid any issues with your credit history in the future.

By following these steps, you can effectively cancel your RHB credit card in Malaysia and ensure that all related matters are properly handled.