How to Check Transaction History on RHB Online Banking: A Comprehensive Guide

When managing your finances, accessing your transaction history is crucial for monitoring spending, tracking income, and ensuring financial security. For RHB Bank customers, checking transaction history online is straightforward but requires understanding specific steps and functionalities. This guide will walk you through the entire process, ensuring you can efficiently access and interpret your transaction history.

Accessing Your RHB Online Banking Account

1. Logging In

To check your transaction history, the first step is to log in to your RHB online banking account. Open your web browser and go to the RHB website. Click on the “Login” button typically found at the top right corner of the homepage.

Enter your User ID and Password. If you’ve forgotten your credentials, there are options to recover your User ID or reset your password directly from the login page.

2. Two-Factor Authentication

For added security, RHB Online Banking uses two-factor authentication (2FA). After entering your User ID and Password, you will be prompted to enter a verification code sent to your registered mobile number or email address. Enter the code to proceed.

Navigating to Your Transaction History

1. Accessing the Dashboard

Once logged in, you will be directed to the online banking dashboard. This is your main interface where you can view account summaries, recent transactions, and various banking options.

2. Finding Transaction History

Look for the “Accounts” tab or similar section on the dashboard. Click on it to view a list of your accounts. Select the account for which you want to view the transaction history.

You will be taken to a page showing your account details, including recent transactions. There should be a “Transaction History” or “Statements” option. Click on this to access a detailed list of your transactions.

Filtering and Viewing Transactions

1. Selecting the Date Range

Most online banking platforms, including RHB’s, allow you to filter transactions by date. Use the date range filter to select the period you want to review. This can typically be set to view transactions from the past day, week, month, or custom dates.

2. Reviewing Transaction Details

Each transaction entry will show the date, description, and amount. You may also see additional details such as transaction IDs or merchant information. Click on individual transactions to view more details if available.

3. Exporting Your Transactions

For further analysis or record-keeping, you can often export your transaction history. Look for an “Export” button or option, usually found on the transaction history page. You can download your transactions in formats such as CSV, PDF, or Excel.

Troubleshooting Common Issues

1. Access Issues

If you have trouble accessing your transaction history, ensure you’re using the correct login credentials and that your internet connection is stable. If problems persist, contact RHB customer service for assistance.

2. Missing Transactions

If some transactions are missing, verify that you’ve selected the correct date range and account. If the issue continues, it may be due to system updates or errors, in which case contacting customer support is advisable.

Additional Features

1. Setting Up Alerts

RHB Online Banking allows you to set up alerts for various transaction activities. This can help you stay informed about account changes without regularly checking your transaction history.

2. Managing Multiple Accounts

If you have multiple accounts with RHB, you can view and manage the transaction history for each account from the same online banking portal. This centralizes your financial management and provides a comprehensive view of your banking activities.

Security Considerations

1. Protecting Your Credentials

Always ensure you log out of your online banking session after accessing your transaction history. Avoid using public or shared computers for banking transactions and regularly update your password to enhance security.

2. Monitoring for Fraud

Regularly reviewing your transaction history helps in spotting any unauthorized transactions. Report any suspicious activity to RHB immediately to prevent potential fraud.

Conclusion

Accessing and managing your transaction history through RHB Online Banking is designed to be a user-friendly process. By following the steps outlined in this guide, you can efficiently monitor your financial transactions, maintain accurate records, and ensure the security of your banking information. Embrace the convenience of online banking and take control of your finances with confidence.