How to Check Transaction History with RHB

Navigating your financial transactions is crucial for managing your finances effectively. RHB Bank, a prominent financial institution in Malaysia, offers various methods for customers to check their transaction history. Whether you’re looking to monitor recent expenditures, track income, or review past statements, understanding how to access your transaction history through RHB's platforms is essential. This guide provides a comprehensive look at the different ways you can check your transaction history with RHB, ensuring you have all the tools needed for effective financial management.

1. Accessing Transaction History via RHB Online Banking

RHB’s online banking platform offers a user-friendly interface for checking transaction history. Here’s a step-by-step process to help you navigate:

Step 1: Log In to RHB Online Banking

Visit the official RHB website and log in using your credentials. If you haven’t registered for online banking, you’ll need to sign up and set up your account first.

Step 2: Navigate to Account Summary

Once logged in, select the “Account Summary” or “Account Information” tab from the main dashboard. This section provides an overview of all your accounts and their balances.

Step 3: Select the Account

Choose the specific account for which you want to view the transaction history. This could be a savings account, checking account, or credit card.

Step 4: View Transactions

Click on the “Transaction History” or “Recent Transactions” option. You’ll be able to view a list of all transactions for the selected account, including details such as date, amount, and transaction type.

Step 5: Customize and Download

You can often filter the transaction history by date range, transaction type, or amount. Additionally, many platforms allow you to download the transaction history as a PDF or Excel file for offline review.

2. Checking Transaction History Using the RHB Mobile App

The RHB Mobile Banking App provides a convenient way to manage your finances on the go. Here’s how to check your transaction history using the app:

Step 1: Open the RHB Mobile App

Launch the RHB Mobile Banking App on your smartphone or tablet. Log in with your username and password, or use biometric authentication if available.

Step 2: Access Your Accounts

From the app’s home screen, navigate to the “Accounts” section. This will display a list of all your linked accounts.

Step 3: Select an Account

Tap on the account for which you wish to check the transaction history. This will bring up detailed account information.

Step 4: View Transactions

Select the “Transaction History” tab to view recent transactions. You can scroll through or use search and filter options to find specific transactions.

3. Checking Transaction History via RHB SMS Banking

RHB offers SMS banking services for quick and easy access to account information. To check your transaction history via SMS:

Step 1: Register for SMS Banking

Ensure that you’re registered for RHB SMS banking. You might need to visit a branch or set it up through online banking.

Step 2: Send an SMS Request

Compose and send an SMS to RHB’s designated number with the required code for transaction history. The exact code and format will be provided by RHB and might vary based on your account type.

Step 3: Receive and Review

You’ll receive an SMS with details of your recent transactions. Review the information provided directly on your phone.

4. Using RHB Branch Services

If you prefer in-person assistance, you can visit an RHB branch to check your transaction history:

Step 1: Visit a Local Branch

Locate the nearest RHB branch and visit during business hours. Bring valid identification and account details.

Step 2: Request Assistance

Approach the customer service desk and request a printout of your transaction history. Provide any required identification or account details.

5. Benefits of Checking Your Transaction History

Regularly reviewing your transaction history offers several benefits:

• Fraud Detection: Quickly identify any unauthorized transactions or discrepancies.
• Budget Management: Monitor your spending and income to stay on top of your budget.
• Record Keeping: Maintain a detailed record for financial planning and tax purposes.

6. Troubleshooting Common Issues

If you encounter issues accessing your transaction history:

• Login Problems: Ensure your login credentials are correct and try resetting your password if needed.
• Technical Difficulties: Clear your browser cache or update the app to resolve any technical issues.
• Account Access Issues: Contact RHB’s customer support for assistance with account-related problems.

7. Conclusion

Checking your transaction history with RHB is a straightforward process with multiple methods available to suit your needs. Whether you prefer online banking, mobile apps, SMS banking, or in-branch services, RHB provides several ways to access and review your financial transactions. By staying informed about your transaction history, you can manage your finances more effectively and ensure your financial security.