Server Maintenance Notice: Important Updates and Impact on Services

We want to inform you about essential server maintenance that will be taking place on our platform. This maintenance is crucial to ensure that we continue providing you with the best service possible. The details of the maintenance are outlined below.

Maintenance Schedule:

• Date: September 10, 2024
• Time: 2:00 AM to 6:00 AM (UTC)

Expected Impact:

• Service Downtime: During the maintenance window, there will be intermittent outages affecting all services. We anticipate that the downtime may last up to 4 hours.
• Functionality Impact: Users may experience disruptions in accessing the platform, including login issues and limited functionality of key features.

What to Expect:

1. Enhanced Security: We are updating our security protocols to better protect your data.
2. Performance Improvements: The maintenance will allow us to enhance system performance and reliability.
3. New Features: We are rolling out new features to improve user experience.

What You Need to Do:

• Save Your Work: Please ensure that all work is saved before the maintenance begins.
• Plan Ahead: Schedule your tasks around the maintenance window to minimize disruption.

Post-Maintenance Actions:

• Check for Updates: After the maintenance, you may need to refresh your browser or clear your cache to access the latest updates.
• Report Issues: If you encounter any issues after the maintenance, please contact our support team immediately.

We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services. For any urgent concerns, please reach out to our support team at [email protected].

Thank you for your patience and continued support.

Best regards,

The IT Team